Shipping Policy

At RINKHAUS, every item is custom made just for you. Because of this, we do not offer returns or exchanges for wrong sizes, color changes, or buyer’s remorse.

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💥 Damaged or Misprinted Items?

If your order arrives with a printing issue, defect, or is damaged in shipping, we’ve got you covered. Please reach out within 30 days of delivery and include:

• A photo of the damaged or misprinted item

• Your order number

• A short description of the issue

We’ll work with our production partner to replace or refund the item as quickly as possible.

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📏 Size Questions?

We want to make sure you get the perfect fit! 

If you’re unsure or need help choosing a size, feel free to contact us before you order—we’re happy to help. Email us at rinkhausinfo@gmail.com